Jambu Palaniappan brings unusually deep operating experience to venture capital, having been among the first 100 employees at Uber and later leading Uber Eats across EMEA, giving him first-hand experience scaling marketplaces and logistics businesses from early stage to global scale. He has publicly described his transition from what he calls a once-in-a-lifetime operating journey at Uber to helping founders as an investor at OMERS Ventures, where he focuses on food delivery and online-to-offline marketplaces with the specific expertise he gained from building these businesses himself.

• Transitioned from pure venture capital into an operating role within the home services sector, specifically focusing on digitizing marketplaces for tradespeople. Now leading Checkatrade, there is a clear emphasis on celebrating manual trades and improving industry standards, such as partnering with charities to support the mental wellbeing of construction workers.
• Appreciation for founders who demonstrate deep empathy for their customers' daily struggles. Often highlights teams that go beyond the product to truly understand user pain points, like the way Deliverect supports restaurants, and publicly expresses gratitude for the intense learning journey shared with portfolio founders.
• Continued engagement with B2B infrastructure and data-driven software companies. Maintains board roles and advisory positions with firms tackling complex operational problems, such as global tax compliance or business intelligence, viewing these as generational opportunities to revolutionize how companies handle data.
• Active promotion of talent acquisition and career pathways into the startup ecosystem. Encourages non-technical professionals to explore business operations and strategy roles as a way to break into early-stage companies, while frequently sharing open roles for engineers and product managers within his network.
• Playful commentary on the expatriate experience of moving from the US to the UK. Frequently shares lighthearted observations about British culture, such as the local weather, cricket, or the superiority of mince pies over cookies during Christmas, which serves as an easy personal connection point.