Chian Gong brings firsthand experience as a former childcare startup founder to her investing at Reach Capital, where she focuses on "the future of caregiving" by supporting technology that addresses caregivers' emotional and practical needs rather than just efficiency. She values "reluctant entrepreneurs" who build companies from lived experience with care gaps and openly combines her identity as a mother with her investor role, positioning herself as a "parent-investor" voice who understands the day-to-day realities of families.

• A strong preference for bottoms-up adoption models in the education sector. She recognizes that teachers and district administrators are often overwhelmed by the sheer volume of available tools, so she favors products that demonstrate value through direct usage first, creating demand that leads to district-wide contracts later.
• Deep commitment to solving the educator labor crisis and workforce development issues. She actively invests in platforms that streamline the teacher certification process or improve the experience for substitute teachers, such as her support for Swing Education to help rebuild the pipeline of available educators.
• Focus on the intersection of AI and learning with a specific lens on social connection. While she acknowledges the power of AI for personalization, she is specifically hunting for tools that use technology to spark the social side of learning rather than isolating the student, emphasizing that education is inherently social and serendipitous.
• Support for the family economy and early childhood education sectors. She views helping families as a high-growth business opportunity, frequently highlighting companies like Winnie that assist parents and caregivers, and has explicitly stated a desire to see more significant investment deals in the early childhood education space.
• Attention to the mental health and social well-being of students and parents. She tracks statistics regarding the loneliness epidemic, noting the sharp decline in time teenagers spend with friends and the high rates of isolation among mothers, which suggests an interest in platforms that foster genuine community and belonging.
• Interest in career training and upskilling platforms that bridge the gap to employment. She highlights investments in companies like Stepful that help people enter the medical field, valuing startups that can show tangible metrics like large numbers of graduates successfully placing into new jobs.