Christy Johnson has spent nearly two decades at BIP Ventures, rising from an early BIP Wealth leader in 2008 to COO of BIP Capital, CEO of portfolio company AchieveIt (where revenue more than tripled and the company made the Inc. 5000 list five years running), and now General Partner and Chief Performance Officer. That long operating history shapes her distinct approach, called Performance Engineering, which pushes founders to pick one high-probability customer segment and stick with it for several quarters, treats that focus as a way to align sales, marketing, and the whole company, and leans on frontline staff like customer success managers and SDRs to catch shifts in what customers need.